NO WORRIES!
Leaving multiple notes or pieces of candy, trading nights, splitting completion duties for the map and calendar, or simply buying an extra plushie are all options. There’s no one size fits all to match age, emotional need, and preference for each component, so we suggest testing out what works for your situation which has the added benefit of learning more about your kids’ needs and likes.
No, Lou can be used in whatever way best suits your family. Whether that’s to help with a separation event (e.g., travel, sleep-away camp, date night) or to kick-start learning about maps and time tracking!
If you choose to keep Lou’s visits special for times of separation, the box Lou arrived in was designed to be sturdy and for continual use. Some parents even like to keep Lou tucked away in their suitcase. Other parents find that Lou is helpful to have around all of the time and stored with any other toys. It’s up to you!
Kids love to hear their parents voice whenever they need a boost - leave a message, sing a song, or tell a joke! You can re-record for every trip, so get creative. Handwritten notes, candy, or small travel tokens are also popular - the pouch possibilities are endless!
Lou was designed to meet the emotional and educational needs of children ages 3-10. However, we have found that older siblings like to get in on the fun, as well!
We realize families with multiple kids might want their own Lou to snuggle, so we have the option to purchase extra plushies, books or printed components separately. Please see the shop page for more details.
Yes! Lou is an especially good gift idea for grandparents looking to help the situation or create a fun tradition - simply provide the shipping address of the person you want to gift him to.
A shipping number and link is provided at checkout.
Please contact our Customer Care Team who will be happy to assist you.
If you decide Lou is not needed, we will happily accept your return within 30 days of purchase, to learn more about how to start your return, visit our refund policy page.
Lou is shipped via USPS Priority Mail out of Austin, TX. If you are in the United States, a good estimate would be 5-8 business days after you place the order. Expedited Shipping is also available (3-5 business days).
Yes! We are currently delivering throughout North America and Mexico. Shipping prices and delivery times will vary depending on location.
Once an item is purchased, we are unable to undo the order so please confirm your order details are correct before you finalize your purchase.
NO WORRIES!
Leaving multiple notes or pieces of candy, trading nights, splitting completion duties for the map and calendar, or simply buying an extra plushie are all options. There’s no one size fits all to match age, emotional need, and preference for each component, so we suggest testing out what works for your situation which has the added benefit of learning more about your kids’ needs and likes.
No, Lou can be used in whatever way best suits your family. Whether that’s to help with a separation event (e.g., travel, sleep-away camp, date night) or to kick-start learning about maps and time tracking!
If you choose to keep Lou’s visits special for times of separation, the box Lou arrived in was designed to be sturdy and for continual use. Some parents even like to keep Lou tucked away in their suitcase. Other parents find that Lou is helpful to have around all of the time and stored with any other toys. It’s up to you!
Kids love to hear their parents voice whenever they need a boost - leave a message, sing a song, or tell a joke! You can re-record for every trip, so get creative. Handwritten notes, candy, or small travel tokens are also popular - the pouch possibilities are endless!
Lou was designed to meet the emotional and educational needs of children ages 3-10. However, we have found that older siblings like to get in on the fun, as well!
We realize families with multiple kids might want their own Lou to snuggle, so we have the option to purchase extra plushies, books or printed components separately. Please see the shop page for more details.
INFORMATION
Yes! Lou is an especially good gift idea for grandparents looking to help the situation or create a fun tradition - simply provide the shipping address of the person you want to gift him to.
A shipping number and link is provided at checkout.
Please contact our Customer Care Team who will be happy to assist you.
If you decide Lou is not needed, we will happily accept your return within 30 days of purchase, to learn more about how to start your return, visit our refund policy page.
Lou is shipped via USPS Priority Mail out of Austin, TX. If you are in the United States, a good estimate would be 5-8 business days after you place the order. Expedited Shipping is also available (3-5 business days).
Yes! We are currently delivering throughout North America and Mexico. Shipping prices and delivery times will vary depending on location.
Once an item is purchased, we are unable to undo the order so please confirm your order details are correct before you finalize your purchase.